Terms & Conditions
Welcome to the Sexy Lady Lingerie website terms and conditions for use. We recommend that you read them carefully before placing your order. By utilising the Sexy Lady Lingerie website and/or placing an order you agree to be bound by the terms and conditions as set out below .
For reasons of hygiene, briefs and hosiery, are non-refundable, unless faulty.
General
No contract will commence between you and Sexy Lady Lingerie for the sale by it to you of any product unless and until Sexy Lady Lingerie accepts your order by email confirming that it has dispatched your product. For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Sexy Lady Lingerie irrevocably agree to submit to the non-exclusive jurisdiction of the English Courts.
Sexy Lady Lingerie shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials used in this web site. All rights, including copyright, in this web site are owned or licensed to Sexy Lady Lingerie by Symbol Internet Marketing.
Sexy Lady Lingerie is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, contents, materials or products included in this web site including, but without limitation, warranties of merchantability and fitness for a particular purpose. All disclaimers and exclusions included in these terms and conditions shall be governed by and construed in accordance with English Law. Should any provision of these disclaimers and exclusions be deemed to be unlawful, void or for any other reason unenforceable, then that provision will be deemed to be unservable and shall not affect the validity and enforceability of the remaining provisions.
Delivery & Packing
All orders received before 1pm for in stock items are usually dispatched the same day following credit card authorisation. If there is any issue regarding your order we will endeavour to contact you within 24 hours. All time scales exclude weekends and bank holidays where orders will be dispatched on the following working day. Our standard delivery service should deliver UK mainland orders in 2-5 working days all UK orders. All European Orders will incur varying postage charges depending on the goods ordered and will be invoiced separately from the checkout process. All Deliveries to destinations outside of the European Union will incur varying postage charges depending on the goods ordered and will be invoiced separately from the checkout process. All orders are dispatched in plain strong and discreet packaging
Returns & Exchanges
Due to Hygiene regulations all Intimate items (eg Thongs Playsuit's and other Lingerie ) MUST be unworn (This includes trying the item on). Goods must be returned within 14 days with the packaging and labels intact and in perfect condition. Failure to comply will result in the item being returned to you and no refund given . A refund will be made to you within 28 days of return. You are liable for the cost of returning unwanted items, any costs that we have to pay for your return shipping will be deducted from your refund.
Faulty items should be returned within 14 days, and we will gladly refund or replace your order, including any carriage charges. E-Mail us to obtain a returns number. Wrap the item securely and include your name and returns reference. Items cannot be accepted without a returns number. Sexy Lady Lingerie cannot be held responsible for items lost in transit, and would recommend that you use a track able means of postage for all packages sent back to us .
This does not in any way affect your statutory rights as a consumer
Methods of Payment
You are able to pay for your goods using all major credit and debit cards (Mastercard, Visa, Delta, Switch, Solo, Electron and Maestro). Paypal Secure servers offer you the highest level of security when entering credit card details over the Internet Your Payment will appear as Symbol Internet Marketing on your credit or debit card statement. You may also pay by cheque made payable to Symbol Internet Marketing and sent to.
Symbol Internet Marketing
117 Fernslea Avenue,
Blantyre,
Lanarkshire,
G72 9PU
Please write your order confirmation number on the back of the cheque as this will speed up the processing of your order. All prices are correct at the time of entering the information onto this web site The total cost of the order is the price of the products ordered plus postage and packing charges where applicable. All credit/debit card purchases are subject to the normal validation checks and authorisation procedures adopted by the card issuer. Any refusal by the issuer of any payment card to authorise the payment to us, for any reason, will not render Sexy Lady Lingerie liable for any delay or non-delivery. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. No refunds will be given for goods until they are received by us.
Product Information
Whilst every effort has been made to display the colours of our products as accurately as possible on our web site, the actual colours you see will depend on your own monitor. We can not guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery. Sexy Lady Lingerie takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our web site are correct at the time the information is entered onto the system. We reserve the right to refuse orders where product information has been entered onto our web site incorrectly including prices and promotional activity. Prices are subject to change and without prior notice. All goods offered on the Sexy Lady Lingerie web site are subject to availability. If an item you have ordered is out of stock before your order is accepted, we will notify you by email as soon as possible. Our web site is updated on a regular basis.
Privacy Statement
Sexy Lady Lingerie is committed to maintaining your privacy and have produced a privacy policy statement In Accordance with the Data Protection Act 1998 which is given below. Any changes to this policy statement will be immediately updated on our web site
What information do we ask for?
Typically we will ask for your name, telephone number, home address and email address when orders are placed this may be used for competitions or other promotional activity used in our web site For payment purposes we will require postal addresses and payment method details. As a wish to constantly improve our web site we may ask you about usage on our web site
What will this information be used for?
If you agree, then we will send you newsletters via email advising you of forthcoming special offers and promotions. A facility will be made available for you to unsubscribe should you wish at any point in the future.
Personally Provided Information
If you choose to provide us with personal information by sending an email, or by filling out a form with your personal information and submitting it through our web site, we use that information to respond to your enquiry and to help us provide you with the goods that you have purchased. If provided, personally identifiable information is maintained in a database that is secure within Sexy Lady Lingerie . Only employees of Sexy Lady Lingerie will have access to your volunteered information. We do not give, share, sell, or transfer any personal information to any third party, unless required to do so by law.
If you have any comments, questions, or complaints relating to our Privacy Policy Statement or any other matter, please email us.
Shipping
and Handling
All
orders are dispatched to you via Royal Mail in good quality
discreet packages.
Returns
Returns
are accepted on faulty items only within 14 days of receipt
and we will only exchange faulty items like for like not for
an alternative. We cannot accept returns for any other
reason, without exception. All returns must be agreed
in advance verbally and a covering letter enclosed with the
return. Please check our sizing chart prior to ordering.
For reasons of hygiene, TOYS, briefs and hosiery, are non-refundable, unless faulty.
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