About Us
We at Sexy Lady Lingerie are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us or call us on (01698) 825693.
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment via Paypal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard.
Shipping And Handling
We charge £3.50 for shipping and handling throughout the UK unless otherwise stated, £6.50 throughout the rest of Europe, and £12.50 throughout the rest of the world. This means when you buy one item you pay the normal flat fee, after that shipping is free on all items.
Delivery Schedule
In stock items are dispatched within 24 hours and should be delivered within 3 - 5 days. Out of stock items may take up to 28 days.
As a general guide, please allow 14 days for delivery:
Allure Leather: 14 - 28 days
Dreamgirl : 7 - 14 days
Leg Avenue: 14 - 21 days
Back Orders
If your item is not in stock, we will back order for you.
Credit Card Security
Paypal keeps your bank and credit card details private from sellers.
When you pay with PayPal, your credit card and bank numbers are never seen by the seller or merchant. Your financial information stays safe. Plus, you’re protected 100% against unauthorized payments sent from your account. Your
PayPal. Privacy is built in.
Guarantee
We guarantee your satisfaction E.&OE. All of our products come with a 7 day no quibble guarantee.
Reaching Us
If you need to reach us, you can either email us, or call us on (01698) 825693.
Privacy Policy
We at Sexy Lady Lingerie do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. The cookies are cancelled once you finalise your transaction or leave the site.
Returns Policy
Should you wish to return your order then you should do so no later than 7 days from receiving the goods. They should be returned to:-
Symbol Internet Marketing
117 Fernslea Avenue
Blantyre
Lanarkshire
G72 9PU
If you need to return or exchange goods, please contact us for a returns authorisation number.
We will charge you a 20% handling and restocking fee on any item that is returned. We will also charge you for the postage and packing of the item(s) sent out to you. If you are sending an item back for exchange the you will be charged again for post and packing.
Once you have returned your goods then any sums paid by you (minus the above charges) will be reimbursed within 30 days. You must return the goods in question at your own cost by special delivery and they must be received by us in the condition they were in when delivered to you. If you have not returned the goods within 7 days of receipt we WILL NOT be able to accept them. If you return goods after this time then we will not accept them, and you will have to collect them from us at your own cost.
For hygiene reasons we will not accept returns on orders for any items worn next to the skin, such as hosiery or lingerie, once they have been delivered to you. Where you do cancel your order, you are under a duty until the goods are returned to or collected by us to retain possession of them and to take reasonable care of them. We will not accept returns of clothing if they are creased and/or are in an un-saleable condition.
The price shall be the price quoted on the website except when we make an error or if the price has changed since publication. If we have made an error or the price has changed, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will assume that you did not want to place your order again with us and we will give you a full refund if you have already paid. You will be required to pay extra for delivery. Our delivery charges are explained in the website and in our catalogues. This does not effect your statutory rights.
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